Help & Support - Privacy Policy

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Help & Support: Privacy Policy

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Last Updated: February 9th 2010

SOLUTION TOOLBOX is committed to protecting your privacy. This SOLUTION TOOLBOX Privacy Statement applies to data collection and usage on SOLUTION TOOLBOX sites and services; it does not apply to other SOLUTION TOOLBOX products or services. Please read the SOLUTION TOOLBOX Privacy Statement below and also any supplementary information at the end of this statement for additional details about particular SOLUTION TOOLBOX sites and services that you may use.

SOLUTION TOOLBOX is a corporate audience web site, intended for users 18 years and older. Personal information of all users is collected, used and disclosed as described in this Privacy Statement.

Collection of your Personal Information
SOLUTION TOOLBOX may from time to time collect personal information, such as your e-mail address, name, home or work address or telephone number. SOLUTION TOOLBOX may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. Information collected by SOLUTION TOOLBOX may be combined with information obtained from other SOLUTION TOOLBOX services and other companies.

All of the registration information you provide will be stored by SOLUTION TOOLBOX.

Use of your Personal Information SOLUTION TOOLBOX collects and uses your personal information to operate SOLUTION TOOLBOX and deliver the services you have requested. These services may include the display of customized content and advertising based upon the information SOLUTION TOOLBOX has collected. In order to provide services in conjunction with other SOLUTION TOOLBOX products or services, personal information collected by SOLUTION TOOLBOX may be accessed and used by other SOLUTION TOOLBOX services as necessary to provide such services. Any use of such information within SOLUTION TOOLBOX will remain subject to the limitations of this privacy statement.

SOLUTION TOOLBOX also uses your personal information to inform you of other products or services available from Solution Toolbox and its affiliates. SOLUTION TOOLBOX may also send you surveys regarding current services or potential new services that may be offered.

SOLUTION TOOLBOX does not sell, rent or lease its customer lists to third parties. SOLUTION TOOLBOX may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. SOLUTION TOOLBOX does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

SOLUTION TOOLBOX may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SOLUTION TOOLBOX or the site; (b) protect and defend the rights or property of Solution Toolbox, including its SOLUTION TOOLBOX family of Web sites; or (c) act in urgent circumstances to protect the personal safety of users of SOLUTION TOOLBOX services or members of the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Solution Toolbox or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. SOLUTION TOOLBOX abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information
SOLUTION TOOLBOX offers its customers choices for the collection, use and sharing of personal information. You may choose not to receive marketing material from SOLUTION TOOLBOX or on behalf of external third party business partners. You may also stop the delivery of future promotional e-mail from SOLUTION TOOLBOX by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

There are some SOLUTION TOOLBOX services that send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about SOLUTION TOOLBOX products and services. You will not be able to unsubscribe to these mailings, as they are considered a part of the service you have chosen.

Security of your Personal Information
SOLUTION TOOLBOX is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.